Privacy policy

Last updated: May 2026

At Keshora, we value the trust you place in us and respect your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us in any way.

1  Information We Collect

When you shop with us or sign up on our website, we may collect the following information:

• Full name and contact details (email address, phone number, shipping address).

• Payment-related information (processed securely through trusted third-party gateways; we do not store card details).

• Order history and product preferences.

• Device, browser, and IP information for website analytics.

• Communication records when you reach out for support or feedback.

2  How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver your orders accurately and on time.

• To send order confirmations, shipping updates, and customer service responses.

• To improve our products, website experience, and customer service.

• To inform you about new launches, offers, or promotions (only if you have opted in).

• To comply with applicable legal and regulatory requirements.

3  Sharing of Information

Keshora does not sell, rent, or trade your personal information to any third party. Limited information may be shared only with:

• Shipping and logistics partners for order delivery.

• Payment gateways for secure transaction processing.

• Government authorities, only if required by law.

4  Data Security

We use industry-standard security measures including SSL encryption, secure servers, and restricted internal access to protect your personal data. However, no online transmission is ever 100% secure, and we encourage customers to keep their account credentials confidential.

5  Cookies

Our website uses cookies to enhance user experience, remember preferences, and analyse website traffic. You can disable cookies through your browser settings, though some features of the site may not function as intended.

6  Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or updating of inaccurate data.

• Request deletion of your information, subject to legal obligations.

• Unsubscribe from marketing communications at any time.

7  Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

8  Contact Us

For any privacy-related questions, please contact: